Month: September 2011

Previously, I wrote about applying the TQM management philosophy to our personal growth and relationship development. In essence, this means seeing maturity as emerging from a process of acting, evaluating our successes and failures, and then making adjustments to improve our behavior as a result of the evaluation. This cycle of, “Doing, Reviewing, and Improving,”…

Years ago there was a lot of talk about Total Quality Management (TQM), a management philosophy that aims to create an environment of continuous improvement. I have found the essential idea of TQM to be helpful in thinking about personal growth, and in particular, the development of relationships. While the basic concept is simple, it’s…